Returns & Refunds
At Swim essentials, we want you to love your purchase! While we do not offer direct exchanges, you can easily return your item for a refund and reorder the size or style you need.
NOTE: Once an order has been processed or shipped, changes may no longer be possible.
If you need to change your order follow the steps below:
NOTE: Once an order has been processed or shipped, changes may no longer be possible.
If you need to change your order follow the steps below:
How It Works:
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To initiate a return, please visit the following link: https://swimessentials.us/a/service?
Follow the steps in the portal to submit your return request and get your return label.
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Once your return is registered, a return label will be created automatically. Once completed, simply paste the label somewhere clearly visible in the designated box.
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Customers are responsible for covering the return shipping costs to the address below.
- Please be sure to select an insured shipping service, and keep your tracking number until confirmation of receipt is received via email as we are not responsible for lost packages.
- Please be sure to select an insured shipping service, and keep your tracking number until confirmation of receipt is received via email as we are not responsible for lost packages.
- Return Adress:
Shipmonk / Sunwave Brands LLC
7200 intermodal dr.
Lousville, Kentucky 40258
United States of America
Once your return is received and processed an email will be sent to confirm your refund status.
Return Eligibility:
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Returns must be initiated within 30 days of purchase date.
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Items must be unused, unwashed, and with tags attached.
Items not eligible for Return:
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Items marked FINAL SALE on product pages
- Items that are not with the original packaging or visible damage
