At Swim Essentials, you can search for one or more items using the categories or the search bar. You can also search via Collections for the different product families we have at Swim Essentials.

Once you have found the desired item, click on it to go to the product page. Choose the desired size and place the item in your shopping cart by clicking 'Add to cart'. Then click 'Order'.

On the checkout page, fill in your details and desired payment method. Click 'Review order' at the bottom left and, when your details are correct, click 'Pay now'. Your order is placed! You will receive a confirmation via email.

You can pay with us via credit card, Klarna - flexible payments, afterpay and paypal. In some cases, payments with Credit card or Klarna may be refused. The reason for this refusal is not visible to us. For questions about this, we recommend contacting your credit card company or Klarna's customer service.

f you would like to change or cancel your order, please contact our support team at support@swimessentials.com as soon as possible.

Once an order has been processed or shipped, changes are no longer possible. In that case, you can return the product after receiving it by following our return process.

After placing your order, you will receive an order confirmation email. Once your order has been shipped, you will receive a shipping confirmation email with your tracking number.

Shipping costs are calculated at checkout based on your delivery address and the selected shipping method.

Read here what the shipping costs are.

Delivery times are estimates and may vary depending on your location and the selected shipping method.

Read here what the estimated delivery time is.

Sometimes an item may have a slightly longer delivery time. If this is the case, we will always let you know on the product page and in your confirmation email. So you will never be surprised!

Sometimes there may be a delay with the carrier, which we unfortunately have no control over. Always follow the Track & Trace code, if you don't see a status update, please contact support@swimessentials.us.

Follow the steps on our return page to arrange your return.

Here you can find how to return your Swim Essentials items.

The method of refund depends on how you paid. If you paid with a Credit card, your refund will be credited back to it. If you paid via Klarna, the amount of the returned items will be deducted from the total amount.

We understand that you want your money back as soon as possible. Therefore, we will refund the money within 14 days after we have received your return. The amount will be refunded via the same payment method you used unless we have agreed otherwise.

Note: if an item has been used in a way that goes beyond what was necessary to assess it, we may have to withhold part of the purchase amount. We therefore recommend returning everything in the original packaging. Without original packaging, the value of the product may decrease.

We may wait to refund until we have received the item unless you can show us proof of shipment.